{"id":14721,"date":"2023-10-12T13:09:44","date_gmt":"2023-10-12T17:09:44","guid":{"rendered":"https:\/\/amylior.ca\/?post_type=jobpost&#038;p=14721"},"modified":"2025-11-10T09:26:35","modified_gmt":"2025-11-10T14:26:35","slug":"customer-service-agent","status":"publish","type":"jobpost","link":"https:\/\/amylior.com\/en-ca\/jobs\/customer-service-agent\/","title":{"rendered":"Customer Service Agent"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14721\" class=\"elementor elementor-14721 elementor-14720\" data-elementor-post-type=\"jobpost\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-fa2617c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa2617c\" data-element_type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45760c8\" data-id=\"45760c8\" data-element_type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da182b6 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"da182b6\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 20-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>As a Customer Service Representative, you will play a key role in maintaining excellent relationships with our customers. The ideal candidate enjoys talking to people and solving problems proactively. In addition to effective communication with customers by phone and email, your mission will be to meet client needs efficiently and transparently. Your duties will also include accurate data entry across various platforms. Join our team, where your dedication to customer satisfaction will contribute to our overall success.<br \/>This is a full-time position based at our head office in Vaudreuil-Dorion.<\/p><p><strong>Responsibilities:<\/strong><\/p><ul><li>Communicate with customers by phone and email.<\/li><li>Provide accurate information regarding products, pricing, and availability.<\/li><li>Collaborate with internal departments to address customer needs.<\/li><li>Enter data accurately across various platforms.<\/li><li>Support technical support specialists as needed.<\/li><\/ul><p><strong>Required Skills:<\/strong><\/p><ul><li>Relevant work experience.<\/li><li>High school diploma required. college diploma in administration or marketing is an asset.<\/li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills in both French and English.<\/li><li>Technical knowledge of power wheelchairs is an asset.<\/li><li>Team-oriented mindset.<\/li><li>Ability to multitask, stay organized, make decisions, prioritize work, and demonstrate professionalism.<\/li><\/ul><p><strong>Profile:<\/strong><\/p><ul><li>Excellent communication skills and strong customer service orientation.<\/li><li>Empathy, positive attitude, and professionalism.<\/li><li>Team player with the ability to collaborate across departments.<\/li><li>Strong organizational skills and attention to detail.<\/li><li>Autonomous and resourceful.<\/li><\/ul><p><strong>We offer:<\/strong><\/p><ul><li>Competitive salary.<\/li><li>Comprehensive group benefits package (life insurance, disability, medical and dental).<\/li><li>Group RRSP plan.<\/li><li>Social activities and a collaborative work environment.<\/li><li>On-site parking.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-3d5e757 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d5e757\" data-element_type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d7fe1a\" data-id=\"2d7fe1a\" data-element_type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75dee4c elementor-align-center elementor-tablet-align-center ob-has-background-overlay elementor-widget elementor-widget-button\" data-id=\"75dee4c\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/amylior.com\/en-ca\/careers\/#apply-here\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply here<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>As a Customer Service Representative, you will play a key role in maintaining excellent relationships with our customers. The ideal candidate enjoys talking to people and solving problems proactively. In addition to effective communication with customers by phone and email, your mission will be to meet client needs efficiently and transparently. Your duties will also include accurate data entry across various platforms. Join our team, where your dedication to customer satisfaction will contribute to our overall success.<br \/>\nThis is a full-time position based at our head office in Vaudreuil-Dorion.<\/p>\n","protected":false},"author":4,"featured_media":14732,"menu_order":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"enabled","header-above-stick-meta":"","header-main-stick-meta":"on","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}}},"jobpost_category":[],"jobpost_job_type":[],"jobpost_location":[142],"jobpost_tag":[],"class_list":["post-14721","jobpost","type-jobpost","status-publish","has-post-thumbnail","hentry","jobpost_location-vaudreuil-dorion-en-ca"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - 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